Frequently asked questions

Add compounds to your cart from the shop or a product page, then check out. You will receive an order confirmation by email.

We accept major cards at checkout. Available options are shown on the checkout page.

Contact support@bioelevatepeptides.com as soon as possible with your order number. If the order has not been dispatched, we will do our best to help.

For larger research orders, contact us with the compounds and quantities you need and we will reply within one business day.

Our products are sold only to adults who are qualified to handle research materials. Age confirmation is part of every order.

All orders are packed and shipped from the U.S.

Weekday orders placed before 2pm CT are dispatched the same day. Orders placed later, or on weekends, go out on the next business day.

U.S. shipping is free on research orders over $200. Rates for smaller orders are shown at checkout.

Yes. Tracking details are emailed once your order is dispatched.

See our shipping policy page for current destinations, or contact us before ordering.

Email support@bioelevatepeptides.com with your order number and photos of the package and vial, and we will review it with you.

Compounds are supplied as a dry research material in sealed glass vials, labeled with the compound name, amount and lot number.

Each batch is tested by an independent lab, and the findings are documented in a lot-specific certificate of analysis.

Each product page lists the amount and, where available, the sequence, molecular formula, molecular weight and CAS number.

No. Our descriptions identify the compound only. We do not make health or treatment claims about any product.

Pricing for some items is still being finalized. Contact us if you need a quote.

A COA is a lab report for a specific lot. It typically shows identity testing, such as mass spectrometry, and a purity percentage, such as HPLC.

Every order ships with the COA for its lot. You can also request it by lot number from support.

Compare the lot number printed on the vial label with the lot number on the certificate. They should match exactly.

Yes. Contact us with the compound name and we will share the current lot’s certificate.

Our article on reading a certificate of analysis walks through each section. See the Articles page.

As general lab practice, keep sealed vials cold and protected from light. Always follow the storage notes on the product page and COA.

Inspect the package and the seal on arrival, and keep the vial sealed until it is needed for your work.

Our Peptide Guide covers general receiving, storage, hygiene and documentation practice. Follow your institution’s safety rules.

Use our Peptide Calculator for amount-per-volume math. It is laboratory math only.

You can sign in or register on the My Account page. Your order confirmation email also holds your order details.

Our products are sold strictly for laboratory research. They are not for human or veterinary use and not for consumption.

No. We cannot provide usage, administration or procedure advice. We can answer questions about orders, shipping and documentation.

Adults aged 21 or older who are qualified to handle research materials.

See our policy pages linked in the footer, or contact support@bioelevatepeptides.com.