Shipping Policy

Last updated: November 2, 2026

1. Countries We Ship To

We ship to every country worldwide, subject to the import rules described below.

2. Processing Time

Orders are processed after payment is confirmed. Weekday orders placed before 2 pm CT are dispatched the same day; later orders and weekend orders go out on the next business day. Orders are not processed on weekends or public holidays.

3. Delivery Times

Estimated delivery time after dispatch is 5 to 7 days. Delivery times are estimates provided by the carrier and are not guaranteed.

4. Carriers and Shipping Costs

Orders are shipped from the United States with tracked carrier service. Shipping costs are calculated and shown at checkout before payment.

5. Tracking

A tracking number is emailed to the account address once the order is dispatched. Tracking is also shown in your account order history.

6. Customs and Import Responsibility

For shipments outside the United States, the buyer is the importer of record and is responsible for any customs duties, taxes, permits and compliance with local import regulations for research reagents. We are not responsible for delays or seizures by customs authorities. Refused or unclaimed shipments are handled under our Return and Refund Policy.

7. Packaging and Handling

Products are shipped as sealed lyophilized vials in protective packaging suitable for transit. On receipt, store products according to the storage conditions stated on the product page and label.

8. Address Accuracy

Please make sure your shipping address is correct. We are not responsible for orders delivered to an incorrect address entered at checkout.

9. Lost or Damaged Shipments

Report lost or damaged shipments to support@bioelevatepeptides.com with your order number within 14 days of the expected delivery date.

10. Contact

Elevate FX LLC (trading as Bio Elevate Peptides), 2315 1/2 Yellowstone Avenue, Billings, Montana 59102. Email: support@bioelevatepeptides.com.